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Shipping & Returns


PRINTING & SHIPPING ARTWORKS

To minimise costs to the artists, all artworks are printed to order by the artists in their respective countries and shipped individually. Please allow 4-6 weeks for delivery. Once the artwork has been printed, we deliver worldwide using DHL and FedEX to offer you the safest and fastest possible delivery times. All artworks are insured during transit. You are responsible for any custom duties. As soon as we receive your order we will be in touch directly with you.  If you'd prefer to save costs and have your artwork sent by mail please contact us at info@thelittleblackgallery.com

 

RETURNS & REFUNDS OF ARTWORKS

Due to the fact that every artwork is printed to order, we do not offer refunds or returns unless the artwork is damaged during transit - whereupon we will replace it at our cost.

BOOKS

These are shipped from the UK using the regular postal service (ie no tracking). Please allow up to 7 days to arrive in the UK, 2-3 weeks for Europe, and 3-4 weeks for the USA and rest of the world. You are responsible for any custom duties. If your order is returned to us because you have not collected your goods from your local Post Office then we can resend them but you will be charged for the new postage, or we can refund you for your goods less the postage costs. All goods sent to Israel, Mexico, the Caribbean, Central and South America are sent by courier not the mail.

 

Please be patient with us - we are not Amazon! Where products are sent using the postal service we are at the mercy of them!

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